We accept multiple payment methods including tap to pay for your convenience. Please note that not all cards support tap to pay technology.
Simply hold your contactless card or device near the card reader until you see a confirmation. If you encounter any issues, please use the chip or magnetic stripe option.
Tips for a smooth payment experience:
Requesting Doctor’s Notes:
Patients may request a doctor’s note for work or school during their visit.
Notes are typically provided at the time of visit, either as a printed copy or emailed upon request. If you have an urgent care portal, notes can also be shared there.
All notes are sent to your patient portal once completed. You may request them via email or print.
All extensions or lifting of restrictions must be supported by follow-up visits in our clinic or documentation from your PCP or specialist outside our clinic to ensure compliance.
If you did not receive or misplaced a referral, contact the office where you were seen:
Alternatively, email admin@miexpresscare.com with the subject line ATTN: Referral Manager.
Use your Athena patient portal to:
Using the portal helps process referrals efficiently. Referrals can also be emailed or printed upon request.
Submit all refill requests via your Athena patient portal.
If you have chronic conditions and have not been seen within 3 months, a follow-up visit is required before refills continue. Short-term refills may be provided in some cases.
Refills are not routinely provided for acute or chronic conditions. If needed, call the office where you were seen and leave a message. A provider will review and may issue a brief extension if appropriate. Usually, a re-evaluation appointment will be necessary.
Visits generally must be within 3 to 6 months depending on medication and condition. Chronic conditions often require visits every 1 to 3 months.
Allow 48–72 business hours for refill processing. Requests after hours or weekends will be reviewed next business day. Keep your preferred pharmacy info updated in your portal.
